Privacy Policy
Data Protection Notice
1. Data controller and contact details
Kemi Comfort Homes Oy
Sahalantie 41
77700 RAUTALAMPI
+358 40 838 5599
2. Data subjects
Customers of Kemi Comfort Homes Ltd.
3. Basis for maintaining the register and its intended purpose
Personal data is processed on the basis of the data subject’s customer relationship. A customer relationship is established when a person rents or purchases services or goods from Kemi Comfort Homes Oy.
Personal data is processed only for pre-defined purposes, which are as follows:
- customer relationship management
- telling people about our services
4. Personal data to be stored in the register
The customer register contains the following information:
- name
- address
- telephone number
- date of birth and/or personal identification number
- details of products/services purchased
5. Rights of the data subject
Data subjects have the following rights; requests to exercise these rights should be addressed to:
Kemi Comfort Homes Oy
, Sahalantie 41
, 77700 RAUTALAMPI
Or by email to
Right of inspection
The data subject may check the personal data we hold about them.
The right to rectification of data
A data subject may request that any inaccurate or incomplete data concerning them be rectified.
Right to object
A data subject may object to the processing of their personal data if they consider that such data has been processed unlawfully.
Ban on direct marketing
The data subject has the right to object to the use of their data for direct marketing purposes.
Right of removal
The data subject has the right to request the erasure of their data if the processing of that data is not necessary. We will process the erasure request, after which we will either erase the data or provide a reasoned explanation as to why the data cannot be erased.
It should be noted that the data controller may have a statutory or other right not to delete the requested data. The data controller is obliged to retain accounting records for the period specified in the Accounting Act (Chapter 2, Section 10) (10 years). For this reason, accounting records cannot be deleted before the expiry of this period.
Withdrawal of consent
If the processing of a data subject’s personal data is based solely on consent, and not, for example, on a customer relationship or membership, the data subject may withdraw their consent.
The data subject may lodge a complaint about the decision with
the Data Protection Ombudsman. The data subject has the right to request that we restrict the processing of the disputed data until the matter has been resolved.
Right of appeal
Data subjects have the right to lodge a complaint with the Data Protection Ombudsman if they feel that we are breaching the applicable data protection legislation when processing their personal data.
Contact details for the Data Protection Ombudsman: www.tietosuoja.fi/fi/index/yhteystiedot.html
6. Standard sources of information
Customer data is normally obtained from the customer themselves when the customer relationship is established.
7. Routine disclosure of information
Data will not be disclosed to parties outside Kemi Comfort Homes Oy for marketing purposes.
We have ensured that all our service providers comply with data protection legislation.
8. Duration of processing
As a general rule, personal data is processed for as long as the customer relationship remains in force.
9. Data processors
The data controller and its employees process personal data. We may also outsource the processing of personal data in part to a third party, in which case we ensure, through contractual arrangements, that personal data is processed in accordance with applicable data protection legislation and otherwise appropriately.
10. Transfer of data outside the EU
Personal data will not be transferred outside the EU or the European Economic Area.
11. Automated decision-making and profiling
We do not use data for automated decision-making or profiling.